Responsibilities:
- Help women residing at Anna Marie’s shelter with daily needs
- Provide information, advocacy, and support and advocacy to residents and community members at Anna Marie’s shelter
- Respond to/direct/follow up with phone calls including crisis calls, arrest calls, and screenings for shelter, screenings for protective orders, and general phone calls
- Assist with intake forms, departure forms, and other necessary paperwork
- Assist in preparing Orders for Protection and/or Harassment Restraining Orders as time allows
- Maintain shelter security thorough screening visitors and admitting access to the shelter
- Accept donations from community members
- Assist with light housekeeping tasks as needed
- Assist with support/education groups
- Use initiative to engage with shelter residents on a daily basis
- Use initiative to assist team members with general duties
- Provide transportation to residents
- Maintain confidentiality of shelter location, client information, and staff information
Qualifications:
- Open to women 20 years of age and older
- Ability to work with people from diverse racial, cultural, social and economic backgrounds
- Previous experience in crisis/resource support capacity
- Previous experience working with issues relating to poverty, oppression, homelessness, mental illness, and chemical dependency a plus
- Ability to work well independently and as a team
- Excellent organization and priority setting skills
- Excellent communication skills
- Good understanding of professional boundaries
- Commitment to non-violence
- Professionalism
- Ability to maintain confidentiality of shelter location, client information, and staff information
Requirements:
- Minimum time commitment of 30 hours/week or 400 hours total during regular business hours (Monday-Friday, 8:00am-4:30pm). This is a 8-12 credit undergraduate level internship
- Valid MN Driver’s license
- Complete application and screening process
- Attend Agency Orientation, Criminal Justice Intervention Advocacy Training, and any mandatory in-service training
Updated 7/08/2010 Lucille Guinta-Bates Coordinator of Volunteer Services
